The main goal of the project is the solution development for the transformation of Microsoft Teams. In other words, MS Teams extends from the commonly used app/video conferencing software into the complex telephone system that can make, process, and receive external calls.
Telephony solution development
- The customer was able to present the new interpretation of MS Team, in particular in the form of a system for making and receiving external calls.
- The customer has received the progressive solution in the telecom industry that can compete with common telephone systems providers.
The main goal of the project is the solution development for the transformation of Microsoft Teams. In other words, MS Teams extends from the commonly used app/video conferencing software into the complex telephone system that can make, process, and receive external calls.
Business Challenge
The customer as a company has already developed many different apps in the area of cloud telephony. These solutions are popular and often used by the clients of our customer. The development of the new solution with SIP trunk to extend MS Teams to the telephone system was a challenge for the customer. On the one hand, he had an interesting idea with the prospects to get a good client’s feedback. On the other hand, he had some concerns if this solution finds its place on the market.
Solution
The customer started communication with the Chudovo engineering team to hire a C++ developer with JavaScript knowledge. After two months of work, the client decided to extend the team. As a result, the customer hired one more C++ developer with the same stack. The goal is to speed up the software development process to get the desired telephony solution faster.
In short, the concept is that the Teams application can be used not only in the same way as everyone is used to. This application can be used as a full-fledged telephone system. It is possible in 2 steps:
- users purchase a special Microsoft license
- users have an IP voice connection that is provided by the customer
With the SIP trunk, it is possible to extend MS Teams with the additional telephony component. After making a successful configuration the telephony solution can make and receive external calls through the Teams interface. Thus it is possible via mobile and desktop versions of MS Teams. So, encryption of the communication can be available via TLS/SRTP. SIP voice connection in comparison to ISDN doesn’t require the additional physical connection.
Business Impact
The realization of the IP telephony software made it possible for the customer to propose to his current and potential clients highly scalable telephone systems. This telephony solution has a high level of security and lower price in comparison to other providers. Large coverage and availability in lots of European countries, cheap communication to landlines and mobile networks, SRTP encryption, and possible local numbers – all these can be defined as the advantages that customer was able to provide to the client’s thanks to the developed voice solution with SIP trunk.
Chudovo: Telecom Software Development Services Provider
Without a doubt, telecommunications play a significant role in our daily life. The companies that work in the telecom sector enable communication on a global scale. These organizations create the infrastructure, that makes possible data transfer like audio, video, text, etc. worldwide. In other words, telecommunications enable advanced communication methods and digital data transmission.
If your company is working as a landline, media or internet provider, mobile network operator or broadcasting company, telecom ISVs, OTT provider, or telecommunications start-up – we can be useful in terms of telecom software development. Contact us to generate new revenue streams and accelerate the digital service transformation. Feature your business with cutting-edge telecom technology solutions. Feel all the benefits of the advanced telecommunications software and keep up with the latest technologies.
Telecom software is one of the areas where our development teams can lead to sustainable growth. Quality, experience in the development of complex software, and reliability – are the advantages of our specialists that will help to implement or maintain your telecom software solutions. Let’s discuss your telecommunication software!
- The customer was able to present the new interpretation of MS Team, in particular in the form of a system for making and receiving external calls.
- The customer has received the progressive solution in the telecom industry that can compete with common telephone systems providers.