With CHUDOVO’s managed IT services, you can rest assured that a skilled team takes care of your daily IT operations. However, our expertise goes beyond that. We strive to be your strategic partner, driving small and large changes that can significantly optimize the cost and efficiency of your IT. For example, we can improve network latency or embrace demand-driven cloud computing to help your business thrive.
Let us know the scope of IT services you require, and we’ll provide a best-priced offer to ensure the stability and evolution of the necessary IT components and processes. Trust CHUDOVO as your MSP and focus on growing your business while we care for your IT needs.
CHUDOVO offers flexible cooperation models to cater to your IT needs. As a full-service MSP provider, we can handle all IT operations within your company. However, we also support co-managed cooperation and can share responsibilities with your internal IT infrastructure department or other IT services vendors.
To ensure service transparency and build trust, we document and sign an SLA describing the services delivered, the terms, and the KPIs. This SLA-based service delivery guarantees we provide the promised service and meet your expectations.
We pride ourselves on smooth communication with our clients. We work with you to agree on the best ways and frequency of our communication, including tools, level of detail, and timing. If your team is non-English speaking, we provide a contact person who speaks your language.
When working in the co-managed cooperation mode, we organize knowledge transfer sessions for your architects, developers, testers, DevOps engineers; IT support specialists, database administrators, and security administrators. It ensures that your team is up-to-date with the latest IT trends and can work efficiently.
We deliver managed IT services with a quality-first approach to ensure you derive the most value from cooperation with CHUDOVO. Our mature information security management is based on our security policies and processes, advanced technologies, and skilled professionals, ensuring that your data stays safe on our side. We guarantee the quality and security of our services.
• The IT infrastructure assessment includes an in-depth analysis of its current state, emphasizing its scalability, operational efficiency, and security.
• The outcome of this assessment will be a tactical roadmap for optimizing the IT infrastructure, which will address any identified issues.
• The optimization plan will focus on cost-reduction measures in the IT infrastructure.
• Assisting with setting up monitoring and alerting tools for infrastructure (typically either Prometheus or Nagios).
• Generating reports on each infrastructure node’s availability, uptime, and response time.
• Conducting troubleshooting to ensure optimized productivity of the infrastructure.
• Overseeing a Network Operations Center (NOC) that is managed.
• The job scope encompasses user administration, software configuration, and updates regularly.
• The role includes managing servers, networks, and cloud services on-premise and remotely.
• Virtual desktop administration and vulnerability assessment are also part of the responsibilities.
• There will be regular reviews and reporting to ensure compliance with relevant regulations such as HIPAA, GDPR, PCI DSS, FDA, and others.
• Provide support with managing cloud infrastructure across multiple platforms such as AWS and Azure.
• Deploying cloud infrastructures and migrating applications and data to the cloud.
• Monitoring and optimizing cloud performance for optimal results.
• Providing managed services for applications, with a key emphasis on monitoring critical metrics such as application availability and response time.
• Troubleshooting applications to ensure seamless functionality.
• Upgrading applications with modernization techniques, including re-engineering, re-architecting, and redesign.
• Continuously delivering new features and conducting design experiments to keep applications evolving.
• Facilitation of CI/CD pipeline deployment.
• Realization of a containerization approach (leveraging Kubernetes or Apache Mesos).
• Execution of test automation.
• Creation of an automated monitoring system.
• The evaluation of security measures and identification of weak points and potential threats are referred to as security audits.
• Analyzing and prioritizing vulnerabilities is known as vulnerability assessment.
• Penetration testing involves simulating cyber attacks to assess the strength of a system’s security.
• Developing and evaluating compliance programs is known as compliance program planning/assessment.
