The product can be described as a treatment management app after the medical procedures. Medicare online app makes it possible for the patient and doctor to leave feedback or comments about the services that have been provided by the hospitals. Development of the software in the form of treatment tracker app significantly saves time for both parties and reduces the need for additional hospital visits.
Application for gathering feedbacks after medical procedures
- The software that automates processes of communication between the patients and doctors has been successfully applied in several US medical institutions
- The customer has received the request for additional functionality and for this reason the applications will be extended
The product can be described as a treatment management app after the medical procedures. Medicare online app makes it possible for the patient and doctor to leave feedback or comments about the services that have been provided by the hospitals. Development of the software in the form of treatment tracker app significantly saves time for both parties and reduces the need for additional hospital visits.
Business Challenge
The customer works in the direction of healthcare solutions development for a long time. Based on the current processes for the medical procedures in the clinics the company has decided to provide some kind of communication app without the need of additional hospital visits after the operations. The customer wanted to introduce to the use of US medical facilities its reporting application for patients and doctors.
Our Solution
The main goal of the management software – gathering of the patient’s and doctor’s feedback before and after the medical procedures. Before the operation the special form has to be filled in with all the required data by the doctor based on the patient’s symptoms, his medical history and the kind of the planned procedure. After the operation the patient using the unique generated QR-code can open a short questionnaire and add the information about his condition and general satisfaction. During 5 days after the procedure the patient will receive notifications about filling out the questionnaire. Based on the answers the system automatically generates the reports and visual graphs with the statistical data. The patient may send the message to the doctor either directly or anonymously, leave the feedback about the institution where the medical procedure is done and even about the device that he uses after the operation.
After QR-Code generation the sms with the link on the special form is also received by the doctor. He fills in the short questionnaire about the procedure / operation itself. This form should be filled in only once.
Within the scope of this project was also implemented an admin panel for editing the doctors and their contact data as well as reviewing general information. Admin also has an option to enable and disable separate features depending on the process in the respective medical institution.
Business Impact
After the release of the first version of the doctor’s and patient’s care management software the customer has found several medical institutions that would like to try the solution. As the result after a few months of using the app a few hospitals requested the development of the additional features and extended the contracts.
- The software that automates processes of communication between the patients and doctors has been successfully applied in several US medical institutions
- The customer has received the request for additional functionality and for this reason the applications will be extended