Our approach to product development includes a discovery session that gathers comprehensive information about the potential product. We begin by exploring the subject idea and identifying the target audience's pain points. It helps us create a list of features to address those pain points through a CRM solution. Our system architects also identify potential bottlenecks and suggest the most suitable ways to fix them. They also offer a preferred technology stack for this type of project. This approach allows businesses to validate their idea before building a fully-fledged software product, reducing the risks associated with bespoke software development.
As part of the process, we also create: • product vision, • project roadmap, • backlog, • design prototype, • user flow, • project architecture. It ensures that we comprehensively understand the project and can deliver a successful product that meets the target audience's needs.Our primary focus is creating UI/UX designs that provide companies with a clear overview of their customers through a sound CRM system. To achieve this, we specify the CRM goals, system requirements, and primary features before our designers create wireframes. These wireframes are sketches without colors or logos that display the location of the elements on web pages and their interconnection. The wireframes are then transformed into clickable prototypes and tested on real users. Upon approval by the client, our UI/UX team begins working on the final UI design.
Our design process includes the following: • estimating the design, • creating UX flow, • developing mockups, • writing user stories, • designing the UI, • creating custom themes and icons.Our company that develops CRM software upholds the principles of the Agile philosophy, which stresses active collaboration with customers and continuous product improvement. This approach enables us to deliver high-quality products faster while ensuring predictable costs and schedules for our customers. To achieve this, we split the CRM development process into short iterations called sprints, which usually last for two weeks. Each sprint begins with task prioritization, followed by the development team building the predefined features. After functionality is completed, quality assurance engineers test it to ensure it works correctly and has no bugs. Only after fixing all bugs our development team releases the code to production.
After the development and testing of all features, the custom CRM solution is ready for production release, marking the process's most crucial and thrilling stage. At this point, end-users can finally access your digital product. Additionally, our software developers create release notes, including technical documentation outlining all fixed bugs and major/minor updates.
As your business grows, your CRM requirements will also change. To address these changes, our team of CRM developers can integrate new features into your system as per your specifications. In addition, we guarantee to resolve any system malfunctions or bugs that may emerge with time. Lastly, we offer to update or restructure your CRM solution if necessary. You can rely on us to provide comprehensive CRM solutions that cater to your evolving business needs.
