CRM implementation
We offer end-to-end CRM implementation using leading CRM platforms. Our services cover the project scope, including requirements engineering, CRM configuration and customization, and inbound and outbound integrations. Our experts specialize in generating detailed customer reports, including specific customer groups. We also leverage Robotic Process Automation (RPA) for automated data entry and reporting to enhance the overall CRM experience.
Custom CRM development
We provide custom CRM application development services, including installing and migrating CRM platforms such as Salesforce, Microsoft Dynamics, Zoho, SugarCRM, OrangeCRM, and Siebel. Our CRM software includes analytical tools that correlate customer data to drive product development, improve marketing campaigns, and increase sales efforts. We can develop custom workflows and functional modules and connect them into a cohesive CRM system. We also develop custom apps and add-ons for platform-based CRM.
CRM migration
We analyze the bottlenecks in your current CRM and plan a migration strategy for improved process efficiency, usability, and lower ownership costs. Our end-to-end migration process includes building a new CRM and accurately transferring your historical data. We ensure smooth data transition while maintaining data integrity. Our experts have experience migrating data between various platforms like Odoo, Infusionsoft, Hubspot, Salesforce, and Zoho CRM.
CRM testing
We provide functional, integration, performance, usability, and security testing services. Our testing aims to provide insights into your CRM functioning and identify areas for improvement in your existing solution.
CRM support and evolution
If you create a CRM with us, we will strive for the best results and maintain constant communication. If you already have a CRM, we can assist in its development. Our support includes daily administration, data administration, 24/7 CRM system monitoring, monthly system health checks, and a user help desk. We also offer troubleshooting and CRM system evolution to meet your changing business needs.
CRM integration
Integrating your CRM system with other applications used in your business allows for data collection and tracking in a single place. The integration process varies depending on your business type, ranging from simple integration with a few website features to complex integration with multiple systems.
CRM platform customization
We develop customized CRM platforms with standard enterprise CRM features to help businesses achieve customer retention goals and improve sales. Our CRM developers utilize technologies like Odoo, OFBiz, and Dolibarr CRM to reduce turnaround time.
Mobile CRM solutions
We build bespoke mobile CRM apps that enable users to access features such as calendars, email creation and checking, account updates, video conferencing, dashboard and report viewing, and more. These features help businesses close deals efficiently and provide faster support. Real-time updates empower users to resolve customer queries and concerns promptly.