We suggest you rough guesses for different types of apps to give you an idea of possible maintenance costs. Remember, these are just estimates, and the actual cost for each specific project may vary based on its unique needs.
Compact e-commerce catalog
Platform-based web portal
The native mobile app of medium complexity
Web app with typical functionality
1 Dedicated Engineer on T&M Basis
1 Dedicated Engineer on T&M Basis
Custom web portal
Mobile banking app / Mobile telehealth app
Business process automation tool/app
1-2 Dedicated Engineers on T&M Basis
1-2 Dedicated Engineers on T&M Basis
Business process automation tool/app
B2B SaaS applications
2 Dedicated Engineers on T&M Basis
DevOps on T&M Basis
2 Dedicated Engineers on T&M Basis
DevOps on T&M Basis
We carefully analyze customer requests to ensure the final results meet their needs and expectations. Gathering information about the application's use and maintenance goals allows us to understand the client's current needs and provide the best outcomes.
Creating a Service Level Agreement (SLA) is vital for application maintenance and support projects. The SLA outlines service expectations, responsibilities, timelines, and response times, ensuring both parties are aligned for project success and efficiency.
Our team identifies the most beneficial method of software upkeep based on requirements and budget. Developing a maintenance plan proposal and implementing a strategy ensures ongoing reliability, performance, and optimization of asset performance.
An IT landscape review assesses an organization's information technology environment, identifying strengths, weaknesses, and areas for improvement. We conduct a pre-support audit and create a knowledge base tailored to your needs, optimizing technology assets and enhancing security and efficiency.
During this phase, our engineers share their technical expertise and knowledge with the customer. This builds trust, establishes understanding, and allows for smooth project progress. We encourage customer feedback and provide ongoing support.
Our engineers monitor and manage the application and its technical elements, performing regular checks, addressing issues, and conducting updates and maintenance to ensure optimal functioning. This phase keeps the project on track within the timeline and budget.
Ongoing software maintenance involves managing and sustaining software applications to ensure effective and secure operation aligned with business needs. We identify weak points, fix bugs, resolve technical issues, implement updates and new features, and provide general support. This ensures applications remain secure, reliable, and adaptable, maximizing software investments.